A 3D sorting system uses robots to move parcels horizontally and vertically for fast, accurate sorting, ideal for high volume e-commerce warehouses and DCs.

3D sorting uses autonomous robots instead of conveyors, so it’s more flexible, space saving, faster to install, and easier to scale without downtime.

The system can sort from hundreds to thousands of items per hour per unit, and scales easily by adding more robots and destination lanes.

The footprint is flexible from a few hundred to several thousand square meters, with a modular layout that fits your space.

The system is designed to be easy to use, with a graphic control interface. Basic operation can be learned in just a few minutes.

It can reduce sorting labor by 50–80% and cut human errors by over 99%.

Typically, the payback period is around 1–2 years, depending on order volume and the level of automation installed.

Work goals & key metrics

• Target sorting throughput (pieces/hour)
• Operating hours / shifts, peak vs off-peak periods
• Required number of destinations/chutes (current + expansion allowance)
• Sorting rules (province / postal code / sales channel)
• SLA: accuracy / cycle time, and contingency plan for incidents

Products & packaging

• Parcel size–weight range (min/max)
• Packaging materials; surface type (flat/curved)
• Barcode/QR standards (type, label position, re-read rate)
• Tote/carton labeling method
• Exceptions: fragile items / liquids / magnets / lithium, etc.

On-site facility

• Layout flow (inbound → sorting → outbound)
• Aisles / emergency exits
• Floor levelness & strength per spec; adequate ceiling height
• Lighting
• Robot charging/parking zone, buffer zone, manual sorting station (for abnormalities)

Power & network

• Main/backup power (UPS/generator)
• Breakers/cable trays/power rails sized to load
• LAN/Wi-Fi for devices and robots; dedicated VLAN; AP coverage plan
• Cybersecurity policy (access control, CCTV, log retention)

Software systems & integrations

• Existing WMS/ERP/OMS
• Integration method (API / CSV / message queue)
• Data mapping: order key fields, destination codes, mapping tables
• Control dashboard, incident alerts, KPI reports (Throughput/Accuracy/Downtime)

Safety & compliance

• Safety measures: fencing / emergency stop switches / warning signs / restricted zones
• Standards & local regulations (fire safety, floor load, emergency exits, insurance)

People & process

• Operations team structure per shift; roles (Supervisor / Operator / Technician)
• SOP for inbound–sort–outbound
• Exception handling (e.g., unreadable barcode)
• Training plan (5–15 min basic + quarterly refresh)

Maintenance & spare parts

• PM/CM plan
• Critical spares (scanner / wheels / batteries / conveyor parts) and tool kit
• Support SLA, reporting channels, response & resolution times

Testing & handover

• FAT/SAT/UAT criteria: normal / peak / emergency scenarios
• Barcode read rate and accuracy targets
• Pilot/ramp-up plan, acceptance criteria
• Documentation checklist (manuals / electrical diagram / network diagram)

Budget & timeline

• Budget (hardware / software / services) + monthly OPEX
• Phased installation roadmap
• Future expansion plan (more chutes/robots)
• Approximate ROI estimate